Richdoc Co., Ltd. Privacy Policy
Richdoc Co., Ltd. (hereinafter the "Company") values customers' personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection." Through this Privacy Policy, the Company informs you of the purposes and manner in which the personal information you provide is used, and what measures are taken to protect it. If the Company revises this Privacy Policy, it will announce the changes through a notice on its website.
This policy takes effect as of July 1, 2022.
Personal Information Collected
The Company collects the following personal information for consultation, service applications, and similar purposes.
Items collected: company name, name, email, contact number, access logs, cookies, access IP information
Collection method: website (CONTACT)
Purpose of Collecting and Using Personal Information
The Company uses the collected personal information for the following purposes.
Consultation: used as a fast contact channel for prompt customer service consultation
Retention and Use Period of Personal Information
Once the purpose of collecting and using personal information has been achieved, the Company destroys the information without delay and without exception.
However, the following information is retained for the stated periods for the reasons specified below.
Reasons under internal company policy
Prevention of fraudulent use based on fraud records: 1 year
Reasons for retention under relevant laws: Where retention is required under relevant laws such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, the Company retains member information for the period specified by the relevant laws. In such cases, the Company uses the retained information only for its intended purpose, and the retention periods are as follows.
Website visit records: Protection of Communications Secrets Act, 3 months
Records related to identity verification: Act on Promotion of Information and Communications Network Utilization and Information Protection, 6 months
Records of consumer complaints or dispute resolution: Act on Consumer Protection in Electronic Commerce, 3 years
Records related to contracts or withdrawal of subscription: Act on Consumer Protection in Electronic Commerce, 5 years
Records related to payment and supply of goods: Act on Consumer Protection in Electronic Commerce, 5 years
Other cases where member consent has been obtained: until the consented period ends
Procedures and Methods for Destroying Personal Information
In principle, the Company destroys personal information without delay once the purpose of collection and use has been achieved. The destruction procedures and methods are as follows.
Destruction procedure: Information entered by customers is moved to a separate database after its purpose has been achieved, stored for a certain period in accordance with internal policy and other relevant laws for information protection reasons, and then destroyed. Personal information moved to the separate database is not used for any purpose other than retention unless required by law.
Destruction method: Personal information stored in electronic file form is deleted using technical methods that prevent the records from being recovered. Personal information printed on paper is destroyed by shredding or incineration.
Provision of Personal Information
In principle, the Company does not provide users' personal information to external parties. However, the following are exceptions.
Where users have given prior consent
Where required by law, or where requested by an investigative agency in accordance with the procedures and methods prescribed by law for investigative purposes
Outsourcing of Collected Personal Information
The Company does not outsource customers' information to external companies without the customer's consent. Should such a need arise in the future, the Company will notify customers of the outsourced party and the content of the outsourced work, and obtain prior consent where necessary.
Rights of Users and Legal Representatives and How to Exercise Them
Users and legal representatives may at any time view or modify their own registered personal information, or that of a child under the age of 14, and may also request cancellation of membership.
Personal information that has been cancelled or deleted at the request of a user or legal representative is processed in accordance with the "Retention and Use Period of Personal Information Collected by the Company" and is not accessed or used for any other purpose.
Installation, Operation, and Refusal of Automatic Personal Information Collection Devices
The Company operates "cookies" that periodically store and retrieve your information. A cookie is a very small text file sent to your browser by the server used to operate the website, and it is stored on your computer's hard disk. The Company uses cookies for the following purposes.
Purpose of using cookies, etc.: analyzing access frequency and visit duration of members and non-members, understanding user preferences and interests, tracking usage patterns, understanding participation in various events and visit frequency, for the purpose of providing targeted marketing and personalized services
You have the choice as to whether to allow cookies to be installed. Accordingly, by setting options in your web browser, you may allow all cookies, be prompted for confirmation each time a cookie is saved, or refuse to save all cookies.
※ How to refuse cookie settings
Example: You can refuse cookie settings by selecting options in the web browser you use to allow all cookies, be prompted for confirmation each time a cookie is stored, or refuse to store all cookies.
Example setting method (for Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy
However, if you refuse to install cookies, you may experience difficulty in using certain services.
Complaint Handling Service Regarding Personal Information
The Company designates the following department and Personal Information Protection Officer to protect customers' personal information and handle complaints related to personal information.
Personal Information Protection Officer: Yu Nae-beom
Phone: 02-511-7001
Email: info@richdoc.kr
You may report any complaints related to personal information protection arising from your use of the Company's services to the Personal Information Protection Officer or the responsible department. The Company will respond promptly and fully to reported issues. If you need to report or consult on other personal information infringement matters, please contact the following organizations.
Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)
Personal Information Protection Mark Certification Committee (www.eprivacy.or.kr / 02-580-0533~4)
Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr / 02-3480-3600)
National Police Agency Cyber Terror Response Center (www.ctrc.go.kr / 02-392-0330)
